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Terms & Conditions

TERMS AND CONDITIONS OF USE
Use of Information:
No logo, graphic, sound or image from the Sheer Deelites website may be copied or retransmitted unless expressly permitted by Sheer Deelites.
Sheer Deelites shall reserve the right at any time to change or modify the terms and conditions applicable to your use of the Site. You should check our Terms and conditions regularly to keep abreast with these changes.
Applicable Laws:
This Site is serviced by Sheer Deelites from Auckland, New Zealand. Sheer Deelites makes no representation that materials on the Site are appropriate or available for use in locations outside New Zealand, and does not authorise access to them from territories where their contents are illegal or prohibited.
Links to Third Party Sites:
The links from and to this Site are not under the control of Sheer Deelites. Sheer Deelites is not responsible for the contents of any linked site. Sheer Deelites does not imply any endorsement to links from and to this Site except where expressly stated.
Orders:
If you purchase an item from us, we request certain personally identifiable information from you on our order form.
You must provide contact information (such as name, email, and physical and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
While making a purchase from Sheer Deelites, you are given the option to create a user name and password. This user name and password functionality offers our customers the ability to quickly and easily proceed through the check out process on repeat visits. We do not store your credit card information as part of this optional service.
There is also the option to receive our monthly newsletter. If you choose to receive these you should expect HTML newsletter content to arrive at the email address you provided with your purchase.
Surveys or Contests:
Sheer Deelites may provide you the opportunity to participate in contests or surveys on our site.
If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name, postal address, birthday and other personal information), and demographic information (such as post code). We use this information to notify contest winners, to send participants our HTML email newsletter, and to help us understand more about what 'you', the customer, wants.
Returns Policy:
We want your shopping experience at Sheer Deelites to be sheer deeliteful, therefore we are committed to ensuring we provide quality hosiery, lingerie, apparel and accesoirées to you. We do not have to provide a refund if you have simply changed your mind, so please choose carefully and refer to our Sizing guides on our website. New Zealand Health regulations do not permit the return of intimate apparel and products. However, if any items received are faulty we will ensure we meet our obligations to you under the Consumer Guarantees Act to provide a remedy. In such instances the item(s) must not have been worn, and must be returned in the same packaging and condition it was sent to you in, with all tags, labels and sanity protection still attached. All item(s) must be returned within 7 days of receipt with proof of purchase, at your cost, and we will arrange a replacement. Please contact us in the first instance, via our Contact Us page on our website, prior to returning goods, so that we can discuss with you the details and confirm a replacement of the goods. If a replacement item is unavailable a Sheer Deelites Gift Card will be issued as a credit for the value of the returned tem(s). This credit is not redeemable for cash and can only be used to purchase items from the Sheer Deelites website.
If you have any questions regarding returns or would like further information about our Returns Policy, please Contact Us and we will be more than happy to advise you.
How to Contact Us:
If you want to inquire as to what personal information of yours we hold, update any details, un-subscribe to any services, or have any general questions, please do not hesitate to contact us through our 'Contact Us' page or by emailing directly to info@sheerdeelites.co.nz